 |
|
 |
 |
|
|
CommunityThis is the place where we share your stories and even your favorite photos with our readers. Please feel free to send us your comments and submit your stories. Become a smart consumer and member of our community by joining The VIP Club. Congratulations! from Ed Demmer 09.01.10 Dear Dick & Marie, Congratulations on Forty years if being in business as a Harley-Davidson dealer. You have seen it all in terms of business cycles. You have provided great service and have thousands of loyal customers. I am pleased to be one of those customers for the past eighteen years and look forward to many more. We will be out of town during your celebration and just wanted to say thank you for your service and dedication. Best wishes to you and your family for the next forty years. Most sincerely, Ed Demmer Medford ___________________________
To th Thank You! from Roy Johnson 08.04.10 To the D&S Service Department, I just wanted to let you know that your new Emergency Call Service for travelers is Great!!! I was on a ride with eight more friends from the Sacramento, Ca., area when one of our group had his motorcycle break down at Crater Lake. Well, as any of you know, breaking down away from home is stressful enough but breaking down on top of a mountain miles from anywhere really gets the blood pumping! We had no idea what was causing the problem with the bike but we knew he wasn't going any further without help. That is when our friend, Tony, called your hotline and received immediate words of encouragement. You guys would be at the shop to check his bike out whenever we were able to get it towed down to Phoenix. Tony had already made arrangements for a tow to your shop, but being a Monday, your shop was closed. Luckily for us, your new emergency call number was available and after making it to your shop, the bike was repaired and Tony was able to join the rest of us the next day. Problem with the bike was a bad stator. Thanks again for jumping in and helping us travelers out. We are now on our way to Gold Beach for a ride in the jet boats ad then back down the California coast to our home. I rode an Electra Glide for several years but I am riding a Honda Goldwing at the moment. Service like this makes me give thought to picking up another Harley! Thanks Again Ron Johnson, Blue Knights CA-1
___________________________
D&S Circa 1982 10.01.09 Editor's Note: A couple of weeks ago, we got reacquianted with a traveler who had passed through the dealership 28 years ago. He now lives in West Sacramento, Calif., and is a member of the River City Harley Riders. He sent us this photo from his original trip in 1982. This photo is of our second location (4526 S. Pacific Highway, just south of the town of Phoenix) and it shows the old, barrel-topped mattress factory building we moved into in the early '70s. That building eventually quadrupled in size, and had a complete remodel before we moved to our new location in 2000. The old Harley-Davidson sign you see in the upper right hand corner still hangs ini our bike warehouse. Here is the note Russell sent with his photo: Howdy Josh & You All, Here are a couple of actual glossy prints .... Dave Hardy is standing next to his 1950 Panhead, Carl Harris is sitting on his 1978 Shovenhead and my 1965 Panhead is sitting next to their bikes. All are in rigid frames, black, red flames. The occasion was a 5-day ride from San Jose to McCloud to Alturas to Ashland to Grants Pass to Crescent City to down the coast back to San Jose. Remember that ride and many others like it was yesterday. Thanks again for the hospitality and enjoy the pictures. Russell Holder -- Knuckleheads Forever!
Are you the Lone Rider? from Lin Tomy 07.29.09 On July 11, 2009, I was passing through your city on my way home from a 10 day trip into Washington and Oregon when the engine on my motorcycle started billowing out smoke and flames from the tail pipes. This was a very frightening situation for me as I am a newer rider of only four years and my travelling companion, a dear friend, was also female. Not knowing where things were in your city or what to do, an angel came along from behind me in the form of a lone rider on a Harley, who quickly motioned for me to follow him. My friend asked, “Where are you going?” I told her I didn’t know but that my brother had always taught me “bikers take care of bikers” so I was going to follow him. She agreed and off we went. Well, I never realized how true that statement was until July 7th. That lone rider took us to D & S Harley-Davidson on S. Pacific Highway. When we pulled in, right before closing time, the men inside came running out to see if they could help. They immediately started looking at my bike trying to see what the problem was. The finally ascertained that it was bad, really bad, and when they realized that I was riding a Kawasaki, they called the Kawasaki dealer to see if they could help. Unfortunately, they were unable to. So the staff at D & S pulled out the phone book and started looking for a U-Haul rental place for us. We were able to connect with the owners of Medford Autocare on Crater Lake Hwy. They returned to the shop on their Harley, as they had already gone home for the day, to rent a truck to me to cart my broken down bike home. One of the men, John, from D & S, drove me, on his own time, over to Medford Autocare. Another one, Bone, gave my friend his phone number to call when I was on my way back with the truck. Bone returned to D & S to help us load the bike and strap it down with the straps that D & S had given us. The owner, Terrie, gave us food to take with us. They packed us up and sent us on our way for the last leg of our journey.
When all was said and done, the lone rider had disappeared without leaving a name or way for me to contact him to send a thank you note. I am hoping you will print this letter, and that he will see it, so that he will know what a valuable piece to this whole puzzle he was. Without his help, we could have been stranded for several days in Medford, unable to return home on our time table. In fact, without all of the help that we received, that would have been the case. So please give my heart felt thank you to that lone rider, and all of the folks at D & S Harley and Medford Autocare. I can only hope that some day I will be able to “pay it forward” by helping someone else in need as much as they all helped me. Sincerely, Lin Tomy Antioch, CA PS: Just to let you know the outcome…. A piston hit a spark plug causing the engine to blow. I will be selling the bike as a parts bike and have since bought a new one (and upgraded to a bigger bike). A happy ending all the way around. :)
Tale of an Oil Leak from Sandy Ward 07.28.09 I just wanted to tell you about the experience I had at your dealership. I was on my way to Seattle, Wash., when I acquired an oil leak. Well, your dealership was the first one I came upon so I stopped. I went into the Service Department and was greeted by Mark (Adams, Service Manager). I told him my problem and he offered to try to help me. First he came outside and took a look at my bike and explained to me what he thought the problem might be. His first solution was that it would take at least a couple of hours to fix if the mechanic had the time and the part needed. So, I said if that wasn't possible that I would need to buy a quart of oil and get on my way, but Mark said "first let me check with the mechanic to see if he would have the time to at least take a look at my bike. He thenwent to talk to John (Watson) who then took my bike and proceeded to look into my problem. After about an hour John and Mark came and told me what they thought the problem was and that I should be able to go on with my trip without any issues regarding the oil leak. John was more than helpful telling me how to resolve my oil leak and even talked to my husband on the phone to tell him what he had just told me. I can't tell you enough how much I really appreciated the help Mark and John gave me and how friendly and accommodating they both were. I will tell all my friends that if they are ever in the area that they really need to stop into D&S Harley-Davidson because they won't believe the service they will receive. I wanted you to know that the guys you have working for you are the greatest and that their customer service was above and beyond. Sincerely, Sandy Ward Sacramento, Calif.
Love Hurts from Ralph Ford 06.10.09 I'm about to share a secret with you that only our closest friends know. You look like the trustworthy type though, so I think I can trust you not to let this get around. For the past couple of years my wife and I have been involved in a torrid three way relationship with a beautiful red head. I think the French have a word for this kind of thing, but I can't think of what it's called at the moment. Back to our red head though, she's hot, sexy, athletic, and she's a bit of a rude thing, but she always carries herself with style and grace. She draws a crowd wherever she goes, and we're proud to be seen with her.
Angels at a Rest Stop From UBSO 3.09.09 My mom and I had driven up from California to live in Oregon. On December 12 2008, we had stopped at a rest stop between Creswell & Cottage grove off the I-5. My mom and I were unsure as to what to do. We had little money, didn't know where to go and the winter blast was coming in. Around 9 pm I had asked for the powers at be to give us some guidance. That is when we saw the bikers. They were giving out hot coffee from their trailer. We took this as a sign and so approached these people for advice. There was a tall woman with blond hair,a woman with glasses and short light hair and two burly looking men -- one had a beard. They told us that the storm was coming in and gave us advice to just go towards Portland. They offered prayer for a safe trip. My mom Sue and I would like to thank those angels and their positive blessing they gave us.They said they had talked to a couple of truckers before us and the truckers said the road was clear up to Portland but the snow was coming in. They were vital in aiding us to have the strength and faith to continue on our journey and to let the powers at be guide us, which they did to the city of Newberg. Ever since then things have been wonderful. We are writing today to thank those kind people as we do not now their names. _________________________ Come see "Ain't No Sin To Ride"! 1.30.09 Please come & join South Bay Biker Productions @ 6 PM Friday night, Feb. 6 at the Tulelake High School, 850 S Main St, Tulelake, when we premiere our film, "Ain't No Sin To Ride." It's the story about the Shasta Salute to America Motorcycle Rally held Labor Day weekend, 2008 at the Tulelake-Butte Valley Fairgrounds. If you were there in '08, or you're thinking about attending this year, our documentary tells the story about a great new motorcycle rally held annually in Northern California. The theme of our event is to honor our troops who give us the freedom to ride. _________________________ What a great Toy Run!
Here's to a 1974 Superglide! Dear D&S Harley-Davidson -- I would like to thank you for being a sponsor of C.A.S.O.'s annual car show at Stewart State Park. My name is Elizabeth Bigelow-Williams and my 1974 Harley-Davidson Supeglide was the third place winner of the beautiful trophy sponsored by D&S Harley-Davidson. Thanks for the support of shows like this! Kneed to Ride
Hi Terrie and the crew at D & S Last September I had total knee surgery, about 6 weeks into recovery I could ride again and did when the weather permitted till April when the new knee got infected and had to be removed thus no more riding for awhile. Six weeks of intervenous antibiotics and NO knee; June 2nd had my second total knee surgery again. I vowed to ride with my friend Roy from Redding to K Falls for the Rip City Riders Rally. July 12 got on Marilyn my trusty Road King® and off I went, back in the saddle again. Ten weeks of polishing Marilyn to a deep shine she was ready to ride. To my surprise in our community pictures of Rip City Riders the first picture is of me and Roy and Gene shootin' the bs in K Falls. Thanks for all the support of D&S my knee recovery is going very well and I'm riding again. Keep up the good work, We'd love to hear about your lates adventures! Please use the form below to send us your thoughts, experiences, suggestions or tales from the road. If you have a photo to go with, send it separately by email to terrie@dsharley.com
|
|
|||||
